These terms govern your use of our website and your and our respective rights and obligations when you deal with us.  In these terms “we”, “us”, “our” refers to Lufema Pty Ltd ABN 96 600 715 679, When using our website, and when ordering from us, you are taken to accept these terms in full. If you disagree with any of these terms, do not proceed to place any orders.

You are eligible to deal with us only if you are of legal age in the jurisdiction where you reside, or if you have consent from your parent or guardian.  

Our website uses cookies. By using our website and agreeing to these terms, you consent to our use of cookies in accordance with the terms of our privacy policy which you can find on this website.

TERMS REGARDING USE OF WEBSITE

Licence to use website

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and in the materials on the website.

Subject to the licence below, all these intellectual property rights are reserved. You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms of use.

You must not:

• Republish material from this website (including republication on another website)

• Sell, rent or sub-license material from the website

• Show any material from the website in public

• Reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose

• Edit or otherwise modify any material on the website

• Redistribute material from this website except for content specifically and expressly made available for redistribution (such as our newsletter).

Where content is specifically made available for redistribution, it may only be redistributed within your organisation.

Acceptable use

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.

Products

The advertising of products on our website constitutes an “invitation to treat” - not a contractual offer.

We reserve the right to amend prices at any time prior to your order.

The purchase of products via our website will be subject to our Terms of Sale set out below.

The following provisions set out the terms that apply to each sale of our goods that we make to you.

What is the price?

The price is the amount advertised for the goods you purchase through this website as confirmed in our confirmation of your order.    

When and how do you pay us?

You must pay us for the goods when you place your order.  Payment may be made in any of the following ways:

Payment Methods

We accept payments via Shopify Payments, including credit/debit cards, Apple Pay, Google Pay, and other available options. By using Shopify Payments, you agree to their terms, which can be found here. Orders are confirmed once payment is successfully processed.

What warranties apply?

Warranties applicable to each sale of our goods are those consumer guarantees set out in the Australian Consumer Law, which, in summary, provide that the goods you purchase:

• are of acceptable quality

• are fit for the purpose set out in our advertising on this website

• match the description set out in our advertising on this website

• match any promises we make about the goods on this website

You may learn more about these guarantees at: 

https://www.accc.gov.au/consumers/buying-products-and-services/consumer-rights-and-guarantees

If we breach any of the above guarantees you are entitled to return the goods and obtain a full refund or replacement of the goods, as you choose.

Can you copy our designs?

If you copy any of the designs of any of our goods, or engage or facilitate any third party to copy any of the designs of any of our goods, we may claim from you an amount equivalent to any profits you make from the sale of the copies of our designs.  

When and how will we deliver the goods?

All orders will be shipped via Australia Post within 48 hours of payment confirmation. Delivery times may vary based on your location.

Although we strive to ensure delivery is made within 7 business days, we cannot guarantee a delivery time and we exclude any and all liability for any delay in any delivery.  If you do not receive the goods within 7 business days of placing your order, you may contact us by means of the communication details below.  We will notify you when the goods are with the carrier for delivery. 

When may either you or we cancel any order?

We have the right to cancel the whole or any part of your order if we believe the goods do not comply with any consumer guarantee or if we are unable to deliver the goods within a reasonable time.  In such a case, we will notify you and offer you, at your option, a full refund or the opportunity to purchase alternative goods.   

You may cancel any order prior to our notification that the goods have been placed with our carrier.  In such a case we will offer you, at your option, a full refund or the opportunity to purchase alternative goods.

What other terms apply?

These terms are governed by the laws applicable in New South Wales, Australia.  Any dispute arising under or in connection with these terms, or the performance of any of these terms, shall be determined by the courts or tribunals sitting in Sydney, New South Wales, Australia, which courts and tribunals you agree are a convenient forum for hearing any such disputes.  You agree you will not object to the jurisdiction of any of such courts or tribunals to determine any such disputes.  

We may change any or all of these terms at any time so please check the terms each time you place an order.  Any such changes will not apply to any orders placed before the change is made.        

How will we communicate with each other?

We may communicate with you by text or email as set out in your order.

You may communicate with us:

By email to: enquiry@siksilk.com.au